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Helsana Health Insurance

Switzerland's largest health insurance provider, serving over 1.9 million policyholders with annual revenues of 6.5 billion Swiss francs.

About Helsana

The Helsana health insurance provider is the result of the 1996 merger of Helvetia and Artisana, two health and accident insurance companies. With more than 1.9 million policy holders as well as annual revenues amounting to 6.5 billion Swiss francs, Helsana is Switzerland's largest health insurance provider. The insurer is headquartered in Dübendorf and has 60 local branches throughout Switzerland.

Expat Advantages with Helsana

Multilingual Support

Customer service in multiple languages

Digital Services

Modern app and online platform

Rewards Program

Points for healthy activities

Nationwide Network

60+ local branches across Switzerland

Basic Insurance

Multiple models including BASIS, BeneFit PLUS, and Telmed options with up to 15% savings

Supplementary Insurance

Wide range of supplementary plans including TOP, COMPLETA, PRIMEO, and specialized dental coverage

Nationwide Coverage

60+ local branches throughout Switzerland for personalized service

Supplementary Insurance Plans

TOP

Outpatient insurance for international coverage

  • International coverage
  • Vision care
  • Non-prescription drugs
  • Psychotherapy
  • Travel medical coverage

COMPLETA

Comprehensive plan combining TOP and SANA benefits

  • Complete coverage
  • Alternative medicine
  • Preventive care
  • Enhanced benefits
  • Comprehensive protection

PRIMEO

Premium outpatient surgery coverage

  • Free doctor choice
  • Maximum comfort
  • Priority treatment
  • Premium facilities
  • Enhanced privacy

DENTAplus

Comprehensive dental coverage

  • 75% cost coverage
  • Up to 3000 CHF/year
  • Dental checks
  • Root canal treatments
  • Orthodontic treatments

Frequently Asked Questions

What makes Helsana different from other Swiss health insurers?
Helsana stands out as Switzerland's largest health insurer with over 1.9 million policyholders. They offer innovative digital services, a comprehensive rewards program, and extensive coverage options including specialized plans like PRIMEO for premium outpatient care.
How much can I save with Helsana's alternative insurance models?
With Helsana's alternative models, you can save up to 15% with the BeneFit PLUS family doctor model and up to 12% with the Telmed model, while maintaining high-quality healthcare coverage.
What supplementary insurance options does Helsana offer?
Helsana offers various supplementary insurance options including TOP for outpatient care, COMPLETA for comprehensive coverage, PRIMEO for premium services, and DENTAplus for dental care. Each plan can be customized to your specific needs.
Does Helsana offer English-speaking customer service?
Yes, Helsana provides multilingual customer service, including English support, through their 60+ local branches across Switzerland and their digital platforms.
How does Helsana's rewards program work?
Helsana's rewards program offers points for healthy activities and preventive measures. These points can be converted into cash rewards, helping you save money while maintaining a healthy lifestyle.

Contact Helsana

Helsana Versicherungen

Zürichstrasse 130

8600 Dübendorf