KPT health insurance Switzerland - independent review

Understand KPT — and Whether It's Right for You

Independent overview of KPT's digital services and value.

✓ FINMA certified ✓ English support ✓ Independent

About KPT

KPT health insurance Switzerland is mid-size national insurer, serving ~0.45 million. Known for good telemedicine services (kptnet), KPT combines decades of experience with digital tools to simplify insurance management.

This guide explains KPT's strengths, limitations, and how it compares to other major Swiss insurers — especially for expats seeking English-language support and independent advice from FINMA-certified brokers.

Understanding KPT's foundation is the first step — but how do you know if it's right for you?

KPT at a Glance

Detailed factual overview of KPT health insurance.

Attribute Details
Insurer Name KPT
Founded 1890
Headquarters Bern
Market Position Mid-size national insurer
Clients ~0.45 million
Languages / English Service DE, FR, IT, EN (guides and materials)
Very good - comprehensive guides and materials in English
Strengths Good telemedicine services (KPTnet), Comprehensive English guides and materials, Modern digital tools and app
Limitations Smaller network compared to major insurers, Fewer physical branches
Unique Supplementary Plans Various supplementary packages with telemedicine focus
Known For / Keywords Telemedicine services (KPTnet), Digital-first approach, English documentation
Customer Focus Digital-first expats, tech-savvy customers, those comfortable with telemedicine
Premium Example (Zurich, Region 2) ~CHF 340-355 (competitive with telemedicine models)
Premium Stability Trend Competitive, especially with telemedicine models, +4.5% avg
Claim Support Quality ⭐ 4.2 / 5 (good digital claims process)

*Based on official BAG data and public KPT reports, verified October 2025.

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Key Products

KPTnet telemedicine service

Let's look at the three most common reasons expats evaluate KPT — and what really matters in each case.

Why People Consider KPT

Three common situations where KPT comes up — and how we help you decide.

Data matters — but experience matters more. Here's what our independent advisors see after years of comparing KPT to other providers.

Independent Expert Perspective

We regularly benchmark KPT, CSS, Swica, and others for expats. Each insurer has unique acceptance policies and claim behaviors — the right choice depends on your needs.

KPT excels in good telemedicine services (kptnet), but may not always be the most cost-effective option. We compare basic insurance (LAMal/KVG) and supplementary insurance premiums, service quality, and long-term value across all providers.

"The best insurer is the one that matches your health usage, budget, and risk profile — not necessarily the biggest name."

"KPT is worth a look if you value telemedicine and streamlined app-based workflows. Their English materials and digital services make them a good fit for internationally-minded professionals."
Robert Kolar, FINMA-certified Insurance Broker

Robert Kolar

FINMA-certified Insurance Broker

Speaks English, German, and French
20+ years of experience advising international clients

KPT vs Other Swiss Insurers

KPT is mid-size national insurer — digital-first expats, tech-savvy customers, those comfortable with telemedicine.

However, it's not always the most affordable, especially compared to regional competitors. We compare all major Swiss insurers independently.

*Our independent comparison is based on verified BAG data, public insurer reports, and real client feedback.

Our review process is straightforward and transparent — so you always understand what we recommend and why.

How Our Review Works

Whether you're considering KPT or comparing all options, here's our process.

Review your plan

We read your basic & supplementary cover

Explain options

Clear English, what stays / what changes

Identify savings & risks

Model, deductible, overlaps

Confirm & handle switch

We do forms + cancellation

Independent, FINMA-certified guidance. Free and unbiased.

Health Insurance Isn't Just About Numbers

It's about peace of mind — knowing you're covered for all eventualities, with an expert who continues to take care of you year after year.

Whether you choose KPT or another provider, we ensure your decision is informed, strategic, and aligned with your wellbeing in Switzerland.

Here's what people say about getting independent insurance advice with us:

What Our Clients Say

★★★★★ Rated 4.9 / 5 by expats across Switzerland

Real experiences from people who got independent insurance advice.

"Robert was an excellent assistant. He introduced me to the complex health system in Switzerland and made sure I took the best decision, providing information and answering all my questions."

German Barquero

Google Review

Verified Client

"I had great experience with expat-savvy, receiving very helpful, professional advice tailored to my personal situation. Robert has demonstrated his in-depth knowledge of the field."

Rebeka Johnson

Google Review

Verified Client

"Robert's advice was very helpful in choosing the right health insurance package and getting over the hurdles of pre-existing conditions. He found me a much better deal."

Martin Walsh

Google Review

Verified Client

See all reviews on Google

Still have questions? Here are the most common ones we hear about KPT:

Common Questions About KPT

Everything you need to know about KPT health insurance.

Is KPT good for expats?

Yes, KPT is particularly well-suited for expats thanks to their comprehensive English guides, digital-first approach, and telemedicine services. Their materials are among the clearest for non-German speakers.

What is KPTnet?

KPTnet is KPT's telemedicine service that allows you to consult with doctors remotely before seeking in-person care. This model can reduce premiums while maintaining quality care access.

Can I switch to KPT from another insurer?

Yes, basic insurance can be switched annually with notice by 30 November. Supplementary plans require a health questionnaire. We help ensure a smooth transition and maximize acceptance chances.

Does KPT offer good digital services?

Yes, KPT is known for its modern digital tools and app. They focus on digital-first service delivery, making them ideal for tech-savvy customers who prefer app-based interactions.

How do KPT's premiums compare?

KPT offers competitive premiums, especially with their telemedicine models like KPTnet. We compare all options to find the best value for your specific needs and canton.

More questions about KPT or Swiss health insurance in general?

Not Sure If KPT Is Right for You?

Get a personalized, independent consultation — 100% free and in English.

100% free service • FINMA-certified advisors
Independent comparison across all insurers
English-speaking support throughout