Last Updated: January 15, 2025

Swiss healthcare background
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Assura Health Insurance Switzerland 2025

Known for competitive premiums and innovative solutions, Assura serves over 1.1 million policyholders with comprehensive health insurance coverage.

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Overview & Key Features

Founded in 1978, Assura has grown to become one of Switzerland's leading health insurers, known for offering competitive premiums while maintaining high-quality coverage. Based in Pully near Lausanne, Assura serves over 1.1 million policyholders with a focus on cost-effective healthcare solutions and digital innovation.

Competitive Premiums

Among the most cost-effective insurers in Switzerland

Nationwide Coverage

Extensive network of healthcare providers

Digital Services

Modern online platform and mobile app

Multilingual Support

Service in German, French, Italian, and English

Premium Structure & Cost Advantages

Age Group Assura Premium Market Average Potential Savings
Adults (26+) From 280 CHF 320 CHF Up to 12.5%
Young Adults (19-25) From 210 CHF 240 CHF Up to 12.5%
Children (0-18) From 85 CHF 100 CHF Up to 15%

Deductible Options & Savings

Deductible (CHF) Premium Discount
300 0%
500 8%
1000 12%
1500 16%
2000 20%
2500 25%

Basic Insurance Models

Standard Model

Free choice of doctors throughout Switzerland

Premium Savings: 0%
  • Choose any doctor
  • Direct specialist access
  • Maximum flexibility
  • No restrictions

Family Doctor

Coordinate care through your chosen family doctor

Premium Savings: Up to 15%
  • Personal doctor relationship
  • Coordinated care
  • Lower premiums
  • Specialist referrals

Pharmacy Model

Start treatment at partner pharmacies

Premium Savings: Up to 12%
  • Initial pharmacy consultation
  • Quick access to care
  • Premium savings
  • Pharmacy network

Telmed

24/7 medical advice via phone/video

Premium Savings: Up to 17%
  • 24/7 medical hotline
  • Video consultations
  • Digital prescriptions
  • Significant savings

Supplementary Insurance Options

COMPLEMENTA EXTRA

Extended basic coverage for comprehensive protection

  • Enhanced outpatient coverage
  • Additional treatments
  • Preventive care
  • Emergency transport
Best for: Those wanting extra coverage beyond basic insurance

NATURA & MEDNA

Alternative medicine coverage

  • Natural therapies
  • Homeopathy
  • Acupuncture
  • Herbal medicine
Best for: Natural medicine enthusiasts

MONDIA & MONDIA PLUS

Travel insurance coverage

  • Worldwide coverage
  • Emergency assistance
  • Medical evacuation
  • 24/7 support
Best for: Frequent travelers and expats

DENTA PLUS

Comprehensive dental coverage

  • Regular check-ups
  • Dental treatments
  • Orthodontics
  • Preventive care
Best for: Families and those needing dental work

Digital Services & Customer Experience

Mobile App Features

  • Digital insurance card
  • Submit claims with photo
  • Track reimbursements
  • Access policy documents

Online Portal Benefits

  • Manage coverage options
  • View and pay bills
  • Download statements
  • Chat with support

For Expats

Why Expats Choose Assura

  • English-Speaking Support

    Full service in English through all channels

  • Digital-First Experience

    Manage everything online or through the app

  • International Coverage Options

    Travel insurance and worldwide emergency coverage

What Expats Say About Assura

Sarah Thompson
Sarah Thompson
Software Engineer from UK

Switching to Assura saved me over 1000 CHF annually while maintaining excellent coverage.

Marco Rossi
Marco Rossi
Finance Professional from Italy

Their English-speaking support made the whole process so much easier for me as an expat.

Jennifer Chen
Jennifer Chen
Research Scientist from Singapore

The digital services are excellent - I manage everything through their app.

How to Apply

1

Compare Plans

Review different insurance models and coverage options

2

Get a Quote

Calculate your premium based on chosen model and deductible

3

Submit Application

Complete online application or work with an advisor

4

Activate Coverage

Receive and sign policy documents

Frequently Asked Questions

How do I get a quote from Assura?
You can get a quote through their online calculator, by scheduling a free consultation with our experts, or contacting Assura directly. We recommend comparing multiple offers to find the best coverage for your needs.
What makes Assura different from other Swiss insurers?
Assura is known for offering some of the most competitive premiums in Switzerland. They achieve this through efficient operations and alternative insurance models. They also have a strong presence in French-speaking Switzerland and offer comprehensive digital services.
What supplementary insurance options does Assura offer?
Assura offers several supplementary plans including COMPLEMENTA EXTRA for extended basic coverage, NATURA for alternative medicine, MONDIA for travel insurance, and DENTA PLUS for dental care. Each plan can be customized to your specific needs.
Does Assura offer English-speaking customer service?
Yes, Assura provides multilingual customer service, including English support, through their customer service centers and digital platforms. This makes them a popular choice among expats in Switzerland.
How can I submit claims to Assura?
Assura offers multiple ways to submit claims: through their mobile app, online portal, or by mail. The digital options allow for quick submission by simply photographing your medical bills and uploading them directly.

Get your free quote today!

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